Risks of using Non-OEM Parts

Alfa Laval has a large inventory of heat exchanger gaskets and plates. Alfa Laval manufactures heat exchanger gaskets in custom gasket materials, FDA-approved, NBR and EPDM, as well as other materials. Using non-OEM parts introduces risks into your business that can be costly over time. Send us your serial number for parts information and questions.

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Call 24/7 Service +1 888 253 2226
Email canada.parts@alfalaval.com

After extensive testing of genuine Alfa Laval parts vs. non-OEM parts, consider these flaws we documented in non-OEM pump seals:

  • Low steel grade - lower steel grade found in static face holder
  • RISK: High potential for seizure when seal is being fitted into the pump

  • Wrong silicon carbide - an inferior silicon carbide found in static face inserts
  • RISK: Unwanted chemical reactions and part corrosion can occur

  • Using gasket material for an O-ring - a non-OEM O-ring "re-design" uses PTFE gasket material instead of standard O-ring material
  • RISK: The PTFE gasket material in an O-ring will result in O-ring compression, and eventually cause a leak

  • Incorrectly sized O-ring - a non-OEM manufacturer's O-ring cross-section measured 3.41-3.46 mm below tolerance
  • RISK: The poor O-ring seal can cause excessive leakage

  • Inconsistent coil spring diameter - the coil spring inner diameter was too tight in one or more areas
  • RISK: Excessive spring stress, resulting in leakage

Want the details?

Read the "Sealing the deal" case story listed below.

Contact Service and Parts

Toll free: +1 888 253 2226 (888-ALFACAN)
Service and Parts: canada.parts@alfalaval.com
Equipment Inquiries: infocan@alfalaval.com

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+1 888 253 2226 
Alfa Laval Subject Expert:
Field Services Coordinator  Ext. 343

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Phone: +1 780 413-6349Fax: +1 780 450-67476344 Roper RoadT6B 3P9 EdmontonAlberta, Canada
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